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"You always encounter problems when managing a project, but having established a common, organisation-wide methodology and project office it's easier to stay in control.
"For example, we recently undertook a series of SAP implementations where the timescales changed because of business decisions, but importantly we were able to remain within budget in spite of the delay. Embedding effective project management within Sanitec is an on-going process, but we have made huge progress thanks to the consulting and support from ILX.
"The consultant is very knowledgeable and helpful, the e-learning courses are excellent and the back office support and organisation is superb. I'd recommend ILX to anyone implementing similar changes."